Policy key definitions:
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases:
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Under the GDPR your rights are as follows:
You can read more about your rights in detail.
You also have the right to complain to the Information Commissioner’s Office if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
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Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Our website uses Google Analytics which utilises cookies to identify which pages are being visited, the technology being used to view the site, and whether a visitor has previously visited the site, amongst other non-identifiable data. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in “processing of your personal data” above.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences and the information we hold about you at any time. Any messages we send will have instructions on how to unsubscribe or manage your preferences.